Sub-processors
To support the Service delivery, BigID (or one of its Affiliates) may engage third-party services providers, referred to as Sub-processors. This page provides the name, purpose and location for each Sub-processor. Please refer to ourĀ BigID Privacy NoticeĀ for more information.
What is a Sub-processor?
A Sub-processor is a service provider BigID uses to process data on behalf of our customers, who are the data controllers of that data.
BigIDās Process for Contracting with Sub-processors
BigID requires its Sub-processors to satisfy at least equivalent obligations as those required from BigID (in our capacity as a Data Processors) as outlined in BigIDās Data Processing Agreement (DPA).
BigIDās Sub-processors provide services such as infrastructure, data storage, system logging services and other tools that facilitate the delivery of our Services. As part of BigIDās commitment to keep our customersā data secure, we evaluate our Subprocessorās privacy and security practices prior to engaging them. We also require our Sub-processors to enter into data processing agreements to maintain the confidentiality of our customersā data and perform their obligations in accordance with applicable privacy laws.
| Title | Subprocessing Activity | Entity Location | Contact Information | More Information |
|---|---|---|---|---|
| Amplitude | Embedded Analytics | US | privacy@amplitude.com | Privacy Notice |
| Anthropic | Generative AI services; AI-assisted productivity | US | privacy@anthropic.com | Privacy Notice |
| Atlassian/Jira | Bug Tracking | Ireland | privacy@atlassian.com; eudatarep@atlassian.com | Privacy Notice |
| Auth0 | Authentication and Authorization Services for Applications | US | privacy@auth0.com | Privacy Notice |
| AWS | Cloud Infrastructure and LLM inference ā optional features, as described in our Documentation | US/EU | https://aws.amazon.com/compliance/gdpr-center/ | Privacy Notice |
| Cloudflare | Web Application Firewall | US | privacyquestions@cloudflare.com; sar@cloudflare.com | Privacy Notice |
| Datadog | Monitoring and Alerting | US | gdpr@datadog.com | Privacy Notice |
| Elasticsearch | Search Functionality | US | privacy@elastic.co; dpo@elastic.co | Privacy Notice |
| Knox Systems | Infrastructure support (FedRAMP deployments only) | US | privacy@knoxsystems.com | Privacy Notice |
| Looker | Business Intelligence and Embedded Analytics | US | data-protection@google.com | Privacy Notice |
| Microsoft (Azure OpenAI Service) | LLM inference – optional features, as described in our Documentation | US | Online Form | Privacy Notice |
| MongoDB | Data Storage | US | privacy@mongodb.com | Privacy Policy |
| Salesforce | Customer Support | US | privacy@salesforce.com; datasubjectrequest@salesforce.com | Privacy Notice |
| Sendgrid | Transactional Email | US | privacy@twilio.com | Privacy Notice |
| Snowflake | Embedded Analytics | US | privacy@snowflake.com; dpo@snowflake.com | Privacy Notice |
Affiliates
Depending on the geographic location of a Customer, and the nature of the Services provided, BigID may also engage one or more of its Affiliates as Sub-processors to deliver some or all of the Services provided to a Customer.
| Corporate Entity | Country |
| BigID AU PTE Ltd | Australia |
| BigID SARL | France |
| BigID India Private Limited | India |
| BigID Ltd | Israel |
| BigID Portugal LDA | Portugal |
| BigID PTE Ltd | Singapore |
| BigID CH Gmbh | Switzerland |
| BigID UK Ltd | UK |
| BigID Canada Inc | Canada |
Updates
As our business grows and evolves, the Sub-processors that we engage may also change. We will endeavor to provide our Customers with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please continue to check this page for updates.
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